Course curriculum

  • 1

    Getting Started

    • How to get the most out of this workshop
  • 2

    Intro to Conversational Design

    • Intro to Conversational UX

    • Psychology of Conversations

    • Conversational Design Workflow

    • Conversational Design Process

    • Designing a Persona for your AI Assistant

    • Quiz 1
  • 3

    Fundamentals

    • Write Conversational

    • Turn Taking

    • Conversational Structure

    • Writing Practice

    • Quiz 2
  • 4

    Canvas

    • The 3 Standard Canvases

    • Use Case Canvas

    • Complete Conversational Design Worksheet

    • Conversation Design Canvas

    • Complete Conversational Design Canvas

    • Dialogue Canvas

    • Complete Dialog Canvas

    • Live Q&A

    • Quiz 3
  • 5

    Bonus: Using CoCoHub to Prototype & Launch your Bot

    • CoCoHub's Digital Characters for Zoom

    • Intro to CoCoHub Platform

    • Start Building your Bot

    • Finalizing your Bot

    • Q&A
  • 6

    Taking the next steps

    • Before you go...